Frequently Asked Questions

1. How do I register to order parts online?
   Register by clicking here. Both the Customer Portal and SparesSolutions uses identical single sign-on username and password.
2. Can I get help identifying a spare part?
   Yes. Please provide a brief description of the part and the tool project/serial number in the “Part description, questions or comments” field using the “Request Quote” option.
3. Can I order more than one part?
   Currently, the Parts Center supports ordering one part at a time. Please To request additional parts, use the “Request Quote” option, and include the part numbers and quantities in the “Part description, questions or comments” field.
4. I’ve submitted a request for quote but haven’t heard back.
   Please contact us and we’ll assist you.