c-Si Applied Performance Service (APS) is the most comprehensive service solution available. The APS product provides 7x24 service coverage; including system performance commitments such as tool uptime or availability with predictable cost.
Optimized tool productivity, committed supplier-dependent uptimes, onsite rapid downs support and high availability of consumable and non-consumable parts reduces your system Cost of Ownership (CoO). APS includes preventive and corrective maintenance, genuine consumable and non-consumable parts and Applied managed inventory.
The c-Si APS Product Provides
- Maximum tool productivity and uptime
- Reduce MTTR with shorter part wait times and OEM trained hardware and process experts
- Unmatched technical expertise and service capabilities
- System software support for bug repair
- Access to Applied Materials global infrastructure
- 24x7 On-site coverage with guaranteed response time
- Around the clock access tool experts
- Tool performance commits ; target bottleneck tools to increase fab productivity
- Increase production stability through controlled uptime targets
- Priority parts coverage
- Reduce internal operational costs with a streamlined supply chain
- Priority for non-consumables parts coverage on failure
- Corrective and preventative maintenance support using certified Applied Materials labor
- Keep your factories on track to meet operating model!