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Services

COLLABORATION WITH CUSTOMERS TO PREDICT AND SOLVE PROBLEMS

The service products from Applied Global Services are designed to address critical needs like maintenance efficiency and cost reduction, while also providing advanced service technologies to help customers optimize equipment and factory productivity.

With more than 3,000 field engineers and nearly 33,000 Applied Materials systems installed globally—across many technologies and running thousands of processes—we are uniquely equipped to help identify, resolve and predict or prevent customer’s most difficult problems, at both the tool- and fab operations levels.

Our services target key manufacturing challenges to:

  • Increase maintenance efficiency
  • Improve output
  • Reduce costs

SOLUTIONS FOR SEMI, DISPLAY AND SOLAR

We offer a broad portfolio of customizable solutions for customers in the semiconductor, solar and display industries.

SEMICONDUCTOR SERVICES

Applied delivers a comprehensive suite of services to increase equipment uptime and factory efficiency, enabling fabs to focus on chip production, while lowering cost per wafer. These services include upgrade solutions for legacy equipment, as well as solutions for the subfab.

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DISPLAY SERVICES

Our display service portfolio addresses specific customer needs and offers a variety of services that provide support for every maintenance activity on an Applied Materials display tool.

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SOLAR SERVICES

Our crystalline silicon solar (c-Si) services enable customers to focus on increasing cell efficiency and meeting factory goals. Applied services can help drive down cost of ownership while improving overall tool and factory performance.

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APPLIED MATERIALS SERVICES PORTFOLIO

The AGS service portfolio offers many flexible options—from basic hourly engineering and maintenance services to more advanced, integrated services.

CERTIFIED SERVICES

These are our traditional repair and maintenance services for optimizing system and factory efficiency. These flexible service solutions are for customers in the semi, display and solar industries and include:

  • Applied Performance Services (for corrective and preventive maintenance & all parts)
  • Applied Managed Service (for corrective maintenance & non-consumable parts)
  • Engineer On-Site Service (for onsite engineering)
  • Preventive Maintenance Service (for preventative maintenance only)
  • Transactional Service (for downs support and special projects)

TECHEDGE™ TECHNOLOGY-ENABLED SERVICES

These services enable predict and prevent operations. They combine highly-customizable traditional support services with advanced technology—software, sensors and control mechanisms.

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FABVANTAGE™ CONSULTING SERVICES

Available on an as-needed, project basis, FabVantage consultants bring deep expertise and advanced analytical tools to help solve tough production problems that have the greatest impact on your business. Is your goal faster yield ramp? Do you need to improve process performance? Or are you looking to reduce costs?

Applied FabVantage consulting can uncover hidden productivity in your fab.

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